Responsibilities:

• Analyze, review, and document current functionality to determine potential areas of improvement.

• Manage user permissions for tools according to the needs of projects and teams.

• Perform application and system administration tasks, including data backups and scheduled jobs.

• Test new versions of the tools and plug-ins to ensure compatibility.

• Research and utilize industry standard methods and techniques.

• Maintain JIRA projects, workflows, permissions, and users

• Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.

• Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.

• Communicate and share knowledge with internal and external contacts at all levels.

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Requirements:

• Bachelor's degree in Management Information Systems, Computer Science or related discipline; or Master's degree.

• 4+ years' experience as JIRA Administrator with experience customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes required.

• Minimum of 3-5 years' hands-on experience working with the Atlassian product suite, with specific focus on JIRA as a Project/Application Administrator.

• Expert level Atlassian tool administration knowledge on JIRA and Confluence.

• Ability to write custom JQL (Jira Query Language).

• Ability to construct custom dashboards using various filter types in JIRA, a must.

• Ability to construct Confluence pages and integrate JIRA projects with Confluence pages, a must.

• Experience in performing Atlassian installations, migrations, and plugin installation, a must.

• Experience installing applications on VMs, monitoring performance, and tailing logs on Unix Systems Administration and Microsoft Windows Server, preferred.

• Microsoft SQL Server or MySQL Database administration skills are preferred.